Privacy Policy

Name and Contact Information of the Controller according to Article 4(7) GDPR

cloudfood GmbH
Josef Englmeier
Obere Bachgasse 9
93047 Regensburg
Germany

Phone: +49 (0)941 46 39 200
E-mail: hey@cloudfood.de

Security and Protection of Your Personal Data

It is our primary objective to maintain the confidentiality of the personal data you provide and to protect it from unauthorized access. Therefore, we apply the highest level of care and employ state-of-the-art security standards to ensure maximum protection of your personal data.

As a private company, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the regulations of the Federal Data Protection Act (BDSG). We have implemented technical and organizational measures to ensure that both we and our external service providers comply with data protection regulations.

Definitions of Terms

The legislator requires that personal data be processed in a lawful manner, in good faith, and in a way that is comprehensible to the data subject ("lawfulness, processing in good faith, transparency"). To ensure this, we will inform you of the legal definitions of terms used in this privacy policy:

  • Personal Data
    "Personal data" means any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
  • Processing
    "Processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.
  • Restriction of Processing
    "Restriction of processing" means the marking of stored personal data with the aim of limiting their future processing.
  • Profiling
    "Profiling" means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular, to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.
  • Pseudonymization
    "Pseudonymization" means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
  • File System
    "File system" means any structured set of personal data which is accessible according to specific criteria, whether centralized, decentralized, or dispersed on a functional or geographical basis.
  • Controller
    "Controller" means the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
  • Processor
    "Processor" means a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller.
  • Recipient
    "Recipient" means a natural or legal person, public authority, agency, or another body, to whom the personal data are disclosed, whether a third party or not.
  • Third Party
    "Third party" means a natural or legal person, public authority, agency, or body other than the data subject, controller, processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.
  • Consent
    "Consent" means any freely given, specific, informed, and unambiguous indication of the data subject's wishes, by which the data subject, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to them.

Lawfulness of Processing

The processing of personal data is only lawful if there is a legal basis for the processing. The legal basis for processing can, according to Article 6(1) lit. a–f of the GDPR, particularly be:

  • The data subject has given their consent to the processing of their personal data for one or more specific purposes;
  • The processing is necessary for the performance of a contract to which the data subject is a party, or in order to take steps at the request of the data subject prior to entering into a contract;
  • The processing is necessary for compliance with a legal obligation to which the controller is subject;
  • The processing is necessary to protect the vital interests of the data subject or another natural person;
  • The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • The processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, which require protection of personal data, in particular where the data subject is a child.

Information About the Collection of Personal Data

(1) In the following, we inform you about the collection of personal data when using our website. Personal data are, for example, names, addresses, email addresses, and user behavior.

(2) When you contact us by email or via a contact form, the data you provide (your email address, and possibly your name and phone number) will be stored by us in order to answer your questions. The data arising in this context will be deleted once storage is no longer necessary, or processing will be restricted if there are legal retention obligations.

Collection of Personal Data When Visiting Our Website

When you use the website purely for informational purposes, i.e., if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data that is technically necessary for us to display our website to you and to ensure stability and security (the legal basis is Article 6(1) sentence 1 lit. f GDPR):

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • The amount of data transferred
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.

Registration on Our Website

The data subject has the possibility to register on the website of the controller by providing personal data. The personal data to be transmitted to the controller results from the respective input mask used for registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller and for their own purposes. The controller may arrange for the transfer to one or more processors, such as a parcel service provider, who also uses the personal data exclusively for internal use attributable to the controller.

By registering on the website of the controller, the IP address assigned by the Internet Service Provider (ISP), the date, and the time of the registration are also stored. The storage of this data takes place because only this way the misuse of our services can be prevented, and these data make it possible, if necessary, to clarify committed offenses. In this respect, the storage of this data is necessary for the protection of the controller. This data will not be disclosed to third parties unless there is a legal obligation to disclose it or the disclosure serves the purpose of criminal prosecution.

The registration of the data subject, with the voluntary provision of personal data, is intended to enable the controller to offer the data subject content or services that, due to the nature of the matter, can only be offered to registered users. Registered persons are free to modify the personal data provided during registration at any time or to have them completely deleted from the controller's database.

The controller will provide information to any data subject at any time upon request as to what personal data is stored about the data subject. Furthermore, the controller shall correct or delete personal data at the request or indication of the data subject, insofar as no statutory storage obligations stand in the way of such deletion. All of the controller’s employees are available to the data subject as contact persons in this context.

Use of Cookies

(1) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive, assigned to the browser you use, and through which certain information flows to the site that sets the cookie. Cookies cannot execute programs or transmit viruses to your computer. They serve to make the internet offer as a whole more user-friendly and effective.

(2) This website uses the following types of cookies, the scope and functionality of which are explained below:

  • Transient cookies (see a.)
  • Persistent cookies (see b.)
  • a. Transient cookies are automatically deleted when you close the browser. These include session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the shared session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.
  • b. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete cookies at any time in the security settings of your browser.

You can configure your browser settings according to your preferences and refuse the acceptance of third-party cookies or all